What This FAQ Page Covers
This page exists for the moments just before you act. You are about to open an account, or send a bKash, Nagad or Rocket transfer, or you have just stepped into a live table and want to know what the dealer is doing. Those are the questions answered below, roughly in the order you would ask them. Each one comes from the
people running the lobby, not from an outsider writing about us. That shows most on payments: when we describe a deposit as confirmed by your mobile wallet PIN, with the reference landing in your account activity, we are describing the flow players in Dhaka and elsewhere see on their own phones. Where an answer depends on your region or your wallet, it
says so instead of pretending the rule is the same everywhere. If something is still unclear after you read it, the support block below tells you exactly where to send the question and what to attach so it gets traced on the first reply.
- bKash
- Nagad
- Rocket
- Upay
- Bank Transfer